?
Frequently Asked Questions
Are you a factory or a trading company?
We are a professional lighting factory with over 13 years of experience in the lighting industry.
How do you ensure product quality?
We use high-quality materials including specialized glass and metal. 100% of the products are tested for reliability, passing strict QC procedures from raw material to finished product before shipping.
What shipping methods are available?
We offer express shipping (DHL, UPS, TNT, FedEx), Air Freight for orders over 100kg, Sea Freight, or delivery to your designated shipping agent.
Is it possible to customize the packaging with my logo?
Yes, we can print your logo on the carton. Please provide your design and formal confirmation before production begins.
Do you accept OEM or custom designs?
Yes, we accept OEM and custom designs. We can provide professional CAD drawings for project orders at no extra cost.
What is the warranty period for this lamp?
We provide a 2-year warranty on our lighting products to ensure customer satisfaction and quality assurance.