Q: Where is your production facility located?
A: Our factory is located in a world-renowned hardware manufacturing hub in China, ensuring high-quality standards and professional craftsmanship.
Q: Which regions do you currently export to?
A: We currently export to many global markets, including North America, the EU, the Middle East, South America, Russia, Southeast Asia, and Africa.
Q: What is the Minimum Order Quantity (MOQ)?
A: For our standard stock, small bulk wholesale is available (even one carton). For OEM orders, the MOQ is typically 500pcs depending on your model and packing requirements.
Q: Do you provide samples for testing?
A: Yes, we can offer samples for client testing. The sample fee will be refunded once a formal bulk order is placed.
Q: What are the warranty terms?
A: We provide a 12-month warranty for the battery and an 18-month warranty for the motor core. Free spare parts can be sent for other technical issues.
Q: What is the estimated delivery time?
A: Stock items can be shipped within one week. For OEM projects, delivery usually takes around 45 days, which can be shortened upon faster package confirmation.
LuxPower Light
