Frequently Asked Questions
Can I have a sample order for the products?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples need 15-20 days, while mass production time requires 20-30 days depending on the order quantity.
Is there a minimum order quantity (MOQ)?
We offer a low MOQ, with 1pc available for sample checking.
How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days. Airline and sea shipping are also optional.
Can I print my logo on the lighting products?
Yes. Please inform us formally before production and confirm the design based on our sample.
What is the guarantee for these products?
We offer a 1-year warranty on our products to ensure customer satisfaction and quality assurance.
LuxPower Light
