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Frequently Asked Questions
What Is The Minimum Order Quantity (MOQ)?
A: Our MOQ is flexible and can be customized based on the specific product. We're happy to discuss and determine the appropriate MOQ for your needs.
Do You Accept Customized Products?
A: Absolutely! We specialize in customization. We can create products based on your ideas, drawings, or specific requirements. Our goal is to provide you with the best products and services tailored to your needs.
What About The Lead Time for Kindergarten Projects?
A: We pride ourselves on efficient production. Our standard lead time is within 25 days. For projects, we offer design proposals within 24 hours and quotations within 48 hours.
Can I Ask For A Sample?
A: We typically provide 1 or 2 samples for free (customized samples may require a charge). Shipping costs are the responsibility of the client. Fees can be refunded upon placing an official order.
Do You Provide Delivery Services?
A: Yes, we have long-standing partnerships with reliable shipping companies. We can arrange delivery directly to your kindergarten or any specified location.
How Customizable Are Your Furniture Products?
A: Our furniture is highly customizable. We can adjust materials, dimensions, and designs to meet your specific requirements, including special sizes for different age groups.